“AI-Powered Reputation & Content Management for Hospitality Brands”

The way you are perceived online is the difference between success and failure of your hospitality business. Customer reviews are public and 90% of people read and are influenced by reviews, a bad or good review can have an immediate and lasting affect on your brand and business. Hospitality businesses must protect their reputation, quickly responding to complaints, complements and comments, stay on top of feedback, turn negatives into positives and monitor sentiment toward your business and brand, Let Multiverse Hospitality be your online eyes and ears or do it yourselves using our AI tools.

Your online reputation

Improve Performance

Raising the bar on operations and people performance.

Venue Launch

From concept to opening, we’re the trusted partner for hospitality.

Virtual Kiosks

Integrate virtual and augmented reality into your ordering process.

Cloud Kitchens

Working with you to start and develop your dark and cloud kitchen.

F&B in the Metaverse

Connecting with the next generation of hospitality clients.

Web 3.0

Embracing the latest in hospitality tech to create new commercial opportunities.

With over 40 years in the hospitality industry spanning everything from street food to managing some of the UK’s leading event & contract catering venues.

A vision for growth and identifying opportunities across the globe, John has led business owners and teams to develop their F&B business, making a difference to both top and bottom lines.

Extensive knowledge of operations and performance, John works with those in the F&B industry keen to innovate and seize untapped potential and grow new market sectors.